...needs. This will require more creative briefing for user research recruitment, for example seeking users who choose to use agents to file in order to avoid having to file digitally...
Family Visa Routes is an online service for foreign nationals in the UK who wish to extend their stay in the UK on family grounds (i.e. their partner, spouse, or...
...People working in digital in other governments (for example the US and Australia) People working in local government and Parliament And more widely than that, for example people working in...
We are aiming for a government that is joined up, trusted, and responsive as part of our vision for the Digital, Data and Technology (DDaT) profession. Better use of data...
...service as part of other services. This should include understanding more about offline steps that could form part of an end-to-end user journey and either removing the need for them...
...can be reduced and services can become easier to use. Ultimately, this is not about data for its own sake. It is about creating the conditions for better outcomes for...
...code The agency responsible for the delivery of the service has published the entire source code of the service to their GitHub account. This should ideally be moved to an...
...how to decide if the programme is right for you, develop an idea for your project and write a good proposal. If you want to register for the clinic, or...
...in and forcing software choices on their users. Recommendations The assessment panel believe that the service team need to be planning for what happens next for Government Gateway. The service...
...focus on the form format and style (form field length, readability, etc). The content designer should review the form copy and ensure it is clear and easy to understand. Both...