Understanding more from user feedback
...GOV.UK page has a small form for users to tell us if and when something’s gone wrong. The ‘Is there anything wrong with this page?’ form on GOV.UK Why comments...
...GOV.UK page has a small form for users to tell us if and when something’s gone wrong. The ‘Is there anything wrong with this page?’ form on GOV.UK Why comments...
...of working towards the goal of a connected, common data infrastructure for government is looking at the way the government plans, budgets and delivers projects, and how much focus is...
...more accessible for people who use it, and we thought we’d share some of how we’ve been meeting that goal. Refining our model When we blogged last year about why...
...of Submission: 29/7/2014 Assessment Stage: Live Lead Assessor: E. Charles / C. Williams Service Manager: H. Day Digital Leader: J. Hawkins for M. Parsons Assessors Summary: The assessors considered that...
...80%, improve data accuracy and reduce the costs of managing the existing service, although the online service will only partly replace the current paper returns form. Department / Agency: DEFRA...
...could perform an action: Here I can apply for a passport, pay for tax, claim State Pension – these are things I'd expect a website to do – quite clear...
...for government The Data Standards Authority is always working on identifying and defining data standards for use across government. If your department or organisation is using data standards in your...
In my role as the performance analyst for the Digital Marketplace I often need to show the locations of suppliers and buyers. In this post, I want to share some...
...out the form, they are then asked unnecessarily for nearly identical identity information about the child. The likely time to complete the transaction hasn’t been considered when specifying timeouts. Users...
...place a sustainable multidisciplinary team… and Point 15: Use tools for analysis that collect performance data. The service team subsequently returned to GDS and were successfully re-assessed against those two...