Advocate Defence Payments - Service Assessment
...in removing unnecessary forms, such as the AF2. The design assessor has offered to to spend some time pairing with your new designer. Although it is expected that most users...
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DVLA Webchat - Service Assessment
...the chat agent. Opening new windows to display the chat interface is not recommended as this introduces usability issues, especially with users with low digital skills, or users on mobile...
Electronic Visa Waiver - Service Assessment
...Digital Service Standard at this early stage of development. Reasons The team have used a throwaway prototype to design, test and iterate the new service in a way that has...
New GOV.UK site activity dashboard
Today we’re releasing a new performance dashboard for activity on GOV.UK. This shows total web traffic to the GOV.UK site, the most popular content on GOV.UK, and trends in the...
What we’ve learned from almost 100 assessments
...new and redesigned digital services, ranging from Contracts Finder to Carer’s Allowance. We’ve also got a new dashboard on the performance platform, which shows how many services pass, and what...
Agent Online Self Serve - Alpha Assessment
This is a new service for tax agents to work with HMRC online. It will let agents register to act on behalf of, and see information about, their clients, and...
Improving customer insights: the merits of using LASSO
...where big data is routine. It's advantageous to any organisation where resources are limited. To test the use of this new LASSO regression method in government, we created an artificial...
Sprint notes, 8 August to 21 August
We’ve been hard at work this sprint. We’ve added new features to dashboards, while gearing up for our Service Standard Public Beta Assessment on the 27 August. Passing this assessment...
Sprint notes 11–24 July 2014
...dashboards. A new admin interface We're making it easier for service managers to upload data by laying the foundations for a new admin interface. So far we've made a ‘walking...
Dart Charge - Service Assessment
...scheme for a new operating model at the Dartford Crossing to ease congestion. Users of the Dartford-Thurrock River Crossing of the Thames on the M25 are required to pay a...
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