...where big data is routine. It's advantageous to any organisation where resources are limited. To test the use of this new LASSO regression method in government, we created an artificial...
This is a new service for tax agents to work with HMRC online. It will let agents register to act on behalf of, and see information about, their clients, and...
...taxes. It is estimated that the remote gambling industry market in the UK is worth over £2 billion p.a. HMRC is implementing new rules to reflect these changing times, by...
Yesterday we updated the Performance homepage and you can see the changes below. I wanted to share the research that’s behind them. Old design New design Last Autumn we asked...
...new and redesigned digital services, ranging from Contracts Finder to Carer’s Allowance. We’ve also got a new dashboard on the performance platform, which shows how many services pass, and what...
...Digital Service Standard at this early stage of development. Reasons The team have used a throwaway prototype to design, test and iterate the new service in a way that has...
...the chat agent. Opening new windows to display the chat interface is not recommended as this introduces usability issues, especially with users with low digital skills, or users on mobile...
...in removing unnecessary forms, such as the AF2. The design assessor has offered to to spend some time pairing with your new designer. Although it is expected that most users...
...the chat agent. Opening new windows to display the chat interface is not recommended as this introduces usability issues, especially with users with low digital skills, or users on mobile...
...the public sector. This is a significant achievement in just a short space of time, and we’ve just done our first cohort with two new ‘hubs’ running in Sheffield and...
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.