Transactions Explorer: fifth data release
Yesterday we released a new set of data for the Transactions Explorer, covering October 2012 – September 2013. The Transactions Explorer is our tool for tracking the performance of the...
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DWP Change of Address - Service Assessment
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...of the need for assisted digital support for around 400,000 pensioners as non-digital channels are phased out. It is refreshing to see assisted digital user needs being considered so equally...
Office for National Statistics Website - Self Certification
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The Office for National Statistics (ONS) is the UK’s largest independent producer of official statistics and is the recognised national statistical institute for the UK. It is responsible for collecting...
Office for National Statistics (ONS) Website - Voluntary Service Assessment
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The Office for National Statistics (ONS) is the UK’s largest independent producer of official statistics and is the recognised national statistical institute for the UK. It is responsible for collecting...
Department of Health Intranet - Self Certification
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...of channel shift, there is a plan to replace all all non-digital forms with direct to email digital forms. This is great for efficiency but presents a potential security challenge...
Legalisation Service - Service Assessment
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...the original document. Foreign authorities often ask that documents are legalised before they can be used for official purposes in their country. Department / Agency: FCO Date of Assessment: 06/10/2015...
Foreign Operator Payment System – Service Assessment
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...content design, a cookie policy, open data, analytics, identity assurance; and design patterns; Removing the HGV levy logo; Ensuring support for java script; Taking forward arrangements for a skilled and...
Guest post: New dashboards for book a practical driving test
...– one for ‘booking’, one for ‘changes’ and one presenting data that applies to our service as a whole. I find the Platform very useful for identifying trends –...
Visas - Service Assessment
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...see the service proceed to Beta. We look forward to the team sharing feedback from the user research trip to China when they return for Live assessment. Summary of Original...
How to create heatmaps to summarise user navigation
...applied conditional formatting using a colour range from deep red (for the highest end of the scale) to a pale yellow (for the lowest). Zero values were greyed out. Here’s...