New ways to analyse site search journeys
...is still available, but this just gives you the page path for each search query (‘/search’ for GOV.UK searches) rather than the next page after the search results. For years...
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Using sentiment scoring and changepoint analysis to spot problems in services
...information for us to understand issues that users are having. This text data is hard to easily understand when viewed across a large number of pages. So for this we...
Pay HMRC – Beta Assessment
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...be given approval to launch on the service.gov.uk domain as a Beta service. Reasons Although the assessment panel considers that the service isn’t ready for Beta status we’d like to...
Tax Credits Change of Circumstances - Beta Assessment
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...of proposed support in beta. The team has a good strategy for digital take-up next year but will need to think beyond that for the Live assessment. Analysis and benchmarking...
Setting up a performance framework for the UK Parliament website
...be used to work these out. Looking at the KPIs and measures the team had established, for the Parliament website, we realised that web analytics would only be useful for...
Performance Prototypes: testing approaches to visualisation
...the Python microframework Flask. The code for communicating with the Met Office application programme interfaces (APIs) is written in Python, with data stored in a NoSQL Mongo database. We'll make...
Visit Visa (China) - Service Assessment
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An online service for people in China applying for a Child, Business or General Visit Visa to come to the UK. It replaces an existing service that is no longer...
Automating the emailing of a Google Sheets dashboard
...to do this the first time you run it The script needs to be saved and authorised The code You can paste the code straight into the script editor window....
Our new guidance on how to manage data
...or service they purchase for their programme or project. Spend controls are a central process that is managed by the Government Digital Service (GDS) and is supported by the TCoP....
Lasting Power of Attorney – Service Assessment
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...Product Owner for the service has day-to-day responsibility for leading the team. She can make product decisions without the need for approval by the service manager or senior management. This...