...for all users during the GOV.UK Verify section of the service. Understanding their requirement to help assisted digital users to be more likely to be able to complete this (and...
...Reasons The service currently meets the requirements of the standard for an alpha. Areas of good performance against the standard are as follows. User needs The user needs mapping from...
...wide ranging iteration and improvement made based on user research and user testing with the different user types. Since the first assessment, the design has been greatly improved - more...
Once a user’s Self Assessment return for the previous tax year has been processed their tax summary will become available for access through the newly released Your Tax Account service...
...user feedback via the UKVI helpline in order to monitor use of the tool and user satisfaction. If take-up is very limited then it should be reviewed as a matter...
...this early stage of development. Reasons User needs The service team have a good understanding of their users and their needs. This has been gathered through a range of user...
...for a project at this stage. Compromising any bespoke tools would not also compromise GOV.UK. New code is being made open where appropriate. A proportionate beta support model is being...
...and methods like Bonferroni corrections and chi-squared tests. I am now learning how to analyse language to help improve user experience and findability, which is completely new to me. I...
...code, code that contains sensitive information (e.g. fraud detection components) or can pose a security risk if open. Publishing the source code will be a mandatory requirement when the service...
...to key user journeys. The panel were impressed with the breadth of user research undertaken in reaction to feedback from the beta assessment, with a renewed focus on task based...