At Government Digital Service (GDS) we have implemented some new updates from schema.org on certain pages on GOV.UK to make important content on the pandemic easier to find for users....
...such as Connected by Data, to ensure the framework is grounded in real-world concerns and reflects diverse perspectives. What’s new The new Data and AI Ethics Framework includes several updates:...
...for public beta. Particular areas of strong performance against the standard included: The service has a programme of user research which is being used to inform decisions about new and...
...and rolled out to more users. User research contributes to the product strategy as the concepts are formed into prototypes and can do much more than just ensure the usability...
...the joined up user experience will work and be able to demonstrate that it works for users. Be able to evidence through robust user research and usability testing the reasons...
...agile, iterative and user-centred methods. The team were able to show, with evidence, that they are following the principles and guidelines set out in the service standard. With ongoing user...
...the recommendations from the initial Beta assessment. User Needs The team have adjusted the focus of ongoing user research to deepen their understanding of user needs, by specifically recruiting users...
...point where the user journeys are fast and straightforward for users to access and complete, whichever need they are looking to fulfil. Understand the trigger points that cause the users...
...enabling users to find the content that they need faster and with ease. So, to improve users’ experience, we investigated whether we could use machine learning on GOV.UK to generate...
...is presented to the portfolio board, which approves its transfer to completion. To help actualise the project's benefits, the team employs agile delivery practises, such as sprint goals and user...