Waste Carrier Registration - Service Assessment
...simple and intuitive enough that users succeed first time, unaided. The current application is unfinished and still contains some serious defects. There are also some areas of the user flow...
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Car tax, Statutory Off Road Notification (SORN) and Vehicle Enquiry – Service Assessment
Users will be able to apply for a new tax disc, take their vehicle off the road by declaring Statutory Off Road Notification, or use the vehicle enquiry service to...
Business Properties Rental Information - Alpha Assessment
...place to make all new source code (or specific subsets of the source code) open and reusable. The panel expect evidence of this to be demonstrated at the beta assessment....
Using data science to build a taxonomy for GOV.UK
...the new taxonomy which, together with data and user research, allowed us to tailor the taxonomy to meet user needs. Since we’ll be doing similar activities for other categories of...
Report an Immigration or Smuggling Crime - Service Assessment
...Content Designer and User researcher. This is key for improving user experience of the service and ensuring the service can be iterated, based on user needs. The interaction designer should...
PAYE: Check or Update your Company Car Tax - Beta Assessment
...which changes the user base), the team must undertake research with assisted digital users and design, test and provide appropriate assisted digital support which meets user needs. Recommendations In advance...
PAYE: Check or Update your Company Car Tax - Live Assessment
...user base changes), the team may need to undertake research with assisted digital users and design, test and provide appropriate assisted digital support which meets user needs. Recommendations The team...
Vehicle Management – Service Assessment
...users (as opposed to the preponderance of trade users in testing to date) Work with CESG to determine any potential new fraud/phishing/spam relay risks arising from taking this service online...
Trusted Helper - Beta Assessment
...training Java developers to use Scala use of a variety of user research techniques, for example guerrilla testing, lab testing, 3rd party research involving the entire team in user research...
Fee Remission - Self Certification
Fee Remission is a HM Courts & Tribunal Service (HMCTS) service for users in receipt of state benefits or on low income. The service offers users a simple way either...
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