...we worked with the Department for Communities and Local Government (DCLG), who are responsible for the system that logs details regarding fire brigade call-outs. Open fire data Before testing ideas,...
...identified several areas where further work was needed to be able to fully meet the requirements of the service standard, and for the service to move to Live. Following the...
...government departments with limited digital resources prioritise the improvement of those areas that result in the greatest return on investment for citizens. If work like this sounds good for you,...
...for small transactions. We're going to switch to weekly averages for several metrics to make the trend clearer. Here's a graph of user satisfaction for Prison visit bookings, showing daily...
...helped the team optimise this trade-off. Now the FSA is looking at other potential use cases for this type of analysis. Meanwhile the Foreign and Commonwealth Office (FCO) is experimenting...
This is a new service for tax agents to work with HMRC online. It will let agents register to act on behalf of, and see information about, their clients, and...
...journey – things like learn to drive and protect your intellectual property. User journey for Learn to drive We've made a prototype dashboard for the service 'learn to drive'. This...
...asked questions from the prompts and evidence for assessors, supplied by GDS. This document has questions and the evidence sought for Alpha, Beta and Live phases. We asked questions from...
...6 key data points for each dashboard and overview statistics for those selected in the filter. New services page Our ambition with this page was to provide more information...
...to create something to try and show it. This Performance Platform dashboard is the outcome. Not everyone knows that our team manages many things. For example, we're responsible for the...