...Customer Insight Teams and User Researchers working together. We compiled a list of recommended actions to take back to our teams to help us make the most of the research...
...go to a third party organisation for face to face support. The team found that even the lowest skilled users were able to complete the service unaided once they had...
...harder for the Product Manager to fulfil this function. plan to make all the code open, regardless of its usefulness to a wider audience. The only exceptions are configuration management...
...see all code open sourced, regardless of usefulness to a wider audience or not. The only exceptions are configuration management code, code that contain sensitive information (e.g. fraud detection components)...
...government organisation. However the process for publishing code should be improved, in order to improve its reusability and value to government. Recommendation: Formalise a policy around releasing open source software...
...used to represent the teams ability to work, not constrain it. It was clear to the panel that the team valued healthy face to face communication over story definition and...
...be clarified: PQ dashboard to PQ detail page PQ dashboard to address lists PQ dashboard to report pages Analysis and benchmarking The panel recommends that effort is put into analysing...
...were quite keen on being notified if any of their tagged content was getting a recent spike in visits. Rather than having to constantly go into the Google Analytics interface...
...to get Google Analytics to alias search terms as if they were page URLs. First, we created a separate View (formerly known as a Profile) to only show our internal...
...(MOJ) Prison Visits service last week to get feedback on how these modules are being used. Our first product audit The visit was the first product audit of the Performance...