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...the skills necessary to fulfil the role and is enthusiastically moving the service into the Beta phase. Recommendations User needs It was agreed that during the Beta phase that users...
...the skills necessary to fulfil the role and is enthusiastically moving the service into the Beta phase. Recommendations User needs It was agreed that during the Beta phase that users...
...yellow paper insert to direct users to the digital service first. The digital service then guides users to locate the required information in the requisition pack allowing them to respond...
Urmy explains how to connect to the Performance Platform Last week we held the first ever Performance Platform user forum. We've wanted to have a get together for a while...
...users. The service must put in place a robust plan to identify assisted digital user groups, and be proactive in reaching these users, rather than relying on users to contact...
...shown to the panel how separate research outputs led to similar needs that could be safely consolidated into an epic. During beta, difficult prioritisation choices will need to be made,...
...carried on. 2. Knowledge-sharing Our festival speakers demonstrated how they and their teams have worked together to provide vital analysis for decision makers during the coronavirus pandemic. Presentation topics included...
...gave us a useful opportunity to learn how to handle messy data in the real world Our 2021/22 cohort was split into 2 pairs to encourage the development of new...
...User needs Ensure that the service name is consistent throughout the user journey before going live Review and clarify how users might express their user need for this service with...
...use paper channels) and users requiring support from third party organisations. Review the need to ask users to optionally supply NINO and Driver Number as these are not required to...
...the team works. The user needs are well understood, as a result of good work undertaken during the discovery phase. However, the findings are being used to prioritise "re-skinning" and...