Your Tax Account – Service Assessment
...operating model is for HMRC to decide. GDS also recognise the ambitious and exciting programme of reform that HMRC have for transforming their digital services. However, the operating model must...
...operating model is for HMRC to decide. GDS also recognise the ambitious and exciting programme of reform that HMRC have for transforming their digital services. However, the operating model must...
...The programme is backed by the Government Digital Service, the Office for National Statistics, Government Office for Science and the analytical professions of statistics, economics, operational research and social research....
...(GDS), Office for National Statistics (ONS), Government Office for Science, and Civil Service analytical professions. Each analyst who is selected to take part in the programme is mentored by an...
...just because it happens to be the most popular. But knowing that particular days are more popular than others might be useful knowledge for things like campaigns, for example. In...
The patent renewal service allows customers to pay for renewal of their patent online. The service has in-built validation: If the patent is renewable, the service will return patent details...
...appropriate assisted digital support for their specific users. Therefore specific assisted digital support does not need to be provided for this service in line with GDS policy but this should...
...continuing to work with them to provide data to the current Performance Platform using the existing KPIs. Follow GDS on Twitter, and don’t forget to sign up for email alerts....
...service will operate alongside the current telephone service, the team should consider how it will differentiate the two and create a specific identity for users unaware of the phoneline. The...
...source code to be made publicly available. Rather than making a judgement on what source code will be useful and reusable, the default approach should be to publish (sensitive information...
...code-quality metrics (e.g. CodeClimate). Open source Project needs a clearer plan of what code will be released and when. Design Will need to review pinch points of failure as prototype...