...the challenges for a digital analyst is to find the stories in a sea of data. A number of recent speakers have argued for a framework for optimisation to provide...
...to quality or value for money assisted digital support. This must be evidenced by quality user research. Other channels also need to be considered for assisted digital provision as per...
...true A/B testing Include a method for users to give in-page feedback throughout the service create a plan for regular browser testing, as well as regular user research on many...
...to State Pension. It is recommended that the research plan for beta addresses these issues, to understand, for example: How users think about retirement income and retirement planning. The natural...
Our new Services page lists government services for which we have dashboards. We recently improved the page by adding key data for each service, including User satisfaction and Cost per...
Innovate UK provides funding via a range of funding mechanisms; the largest of which focuses on attracting applications for collaborative research and development (CR&D) projects from business led consortiums. The...
...understood so that the requirement to collect this data for all users can be reviewed. Point 12 Although the provision of a face to face route for assisted digital users...
...common user interactions were chosen as a focus of the research. For each of the selected user behaviours, a detailed journey was plotted for each. This data was then used...
...updates for users at this time. What is the SpecialAnnouncement schema? The SpecialAnnouncement tag system is flexible, and you can use one or more properties within it. For example, within...
...and has refactored the code base for legibility. The code now is well structured. Test coverage has improved vastly from having no existing tests to around 80% coverage. The team...
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