New GOV.UK site activity dashboard
Today we’re releasing a new performance dashboard for activity on GOV.UK. This shows total web traffic to the GOV.UK site, the most popular content on GOV.UK, and trends in the...
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Civil Claims – Service Assessment
Civil claims are a way for the public to solve civil legal disputes or obtain money or property owed. The exemplar aims to create a digital service for all types...
Sprint notes 25 July – 7 August 2014
...dashboard for DVSA web traffic, but we're planning to roll it out across dashboards for transactions and department and agency web traffic in the next few sprints. Admin app Now...
Exploring fire brigade performance data
...we worked with the Department for Communities and Local Government (DCLG), who are responsible for the system that logs details regarding fire brigade call-outs. Open fire data Before testing ideas,...
Civil Claims (Accelerated Possession) - Service Assessment
...identified several areas where further work was needed to be able to fully meet the requirements of the service standard, and for the service to move to Live. Following the...
Improving customer insights: the merits of using LASSO
...government departments with limited digital resources prioritise the improvement of those areas that result in the greatest return on investment for citizens. If work like this sounds good for you,...
Performance Platform - Service Assessment
The performance platform is an enabling service to help departments, and specifically service managers within the department, monitor the performance of the service they are responsible for. The platform provides...
The signal and the noise
...for small transactions. We're going to switch to weekly averages for several metrics to make the trend clearer. Here's a graph of user satisfaction for Prison visit bookings, showing daily...
Government data scientists demo projects at GDS Show and Tell
...helped the team optimise this trade-off. Now the FSA is looking at other potential use cases for this type of analysis. Meanwhile the Foreign and Commonwealth Office (FCO) is experimenting...
Agent Online Self Serve - Alpha Assessment
This is a new service for tax agents to work with HMRC online. It will let agents register to act on behalf of, and see information about, their clients, and...
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