...helped the team optimise this trade-off. Now the FSA is looking at other potential use cases for this type of analysis. Meanwhile the Foreign and Commonwealth Office (FCO) is experimenting...
This is a new service for tax agents to work with HMRC online. It will let agents register to act on behalf of, and see information about, their clients, and...
...journey – things like learn to drive and protect your intellectual property. User journey for Learn to drive We've made a prototype dashboard for the service 'learn to drive'. This...
...asked questions from the prompts and evidence for assessors, supplied by GDS. This document has questions and the evidence sought for Alpha, Beta and Live phases. We asked questions from...
...6 key data points for each dashboard and overview statistics for those selected in the filter. New services page Our ambition with this page was to provide more information...
...to create something to try and show it. This Performance Platform dashboard is the outcome. Not everyone knows that our team manages many things. For example, we're responsible for the...
...pieces of information and this formed the first version of our performance platform dashboard. For the data that lived in our own back end database, we were given templates by...
Since March 2015 a small, multidisciplinary team has been reassessing our understanding of users and the needs for the service design manual. Here's an introduction to what the team is...
...to fill in). Other governments with a reputation for being at the forefront of digital also score poorly (e.g. Estonia). International comparisons are hard. There are language barriers and data...
...used for things that it wasn’t designed for, like finding out who to contact, and what their contact details are, and so users get frustrated when the tool doesn’t meet...
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