...(HMRC) Department for Work and Pensions (DWP) Date of Assessment: 16 December 2015 Assessment Stage: Beta Result of Assessment: Pass Lead Assessor: M. Knight Service Manager: T. Chatterjee (HMRC) J....
...can be reduced and services can become easier to use. Ultimately, this is not about data for its own sake. It is about creating the conditions for better outcomes for...
...in and forcing software choices on their users. Recommendations The assessment panel believe that the service team need to be planning for what happens next for Government Gateway. The service...
...focus on the form format and style (form field length, readability, etc). The content designer should review the form copy and ensure it is clear and easy to understand. Both...
...What is DAUGS (for)? This was a useful reminder for me, and a great introduction for one of my colleagues who was attending for the first time. It also demonstrated...
...for improvement. The team should continue looking at how to make the user journey as simple as possible, with particular attention to: the expiry time for the check code -...
...with their Finance Board for agreement. The assessment panel did have a number of recommendations for the next phase which should be addressed before the beta service standard assessment Recommendations...
...for Enterprise Promotion, which individuals are nominated for to recognise their outstanding role in promoting the growth of business enterprise and/or entrepreneurial skills in others. The Queen’s Awards for Enterprise...
...how to decide if the programme is right for you, develop an idea for your project and write a good proposal. If you want to register for the clinic, or...
...this research has already significantly influenced the design of the service. The team already had initial plans for user testing of the beta service, and intend to roll that testing...