Civil Legal Advice - Service Assessment
...of the citizen facing interface and case worker/provider facing interface could cause availability conflicts. The assessment panel would like to see a better plan for various forms of disaster and...
...of the citizen facing interface and case worker/provider facing interface could cause availability conflicts. The assessment panel would like to see a better plan for various forms of disaster and...
...true A/B testing Include a method for users to give in-page feedback throughout the service create a plan for regular browser testing, as well as regular user research on many...
...to State Pension. It is recommended that the research plan for beta addresses these issues, to understand, for example: How users think about retirement income and retirement planning. The natural...
Our new Services page lists government services for which we have dashboards. We recently improved the page by adding key data for each service, including User satisfaction and Cost per...
...how these could be deployed for this service. Recommendations The panel have the following recommendations to be progressed during the beta phase: Introduction of a web analytic tool as soon...
...understood so that the requirement to collect this data for all users can be reviewed. Point 12 Although the provision of a face to face route for assisted digital users...
...said before, better data means better decisions! As a result of our current focus, preparing GOV.UK for exiting the European Union (EU) on GOV.UK, an opportunity arose to use mixed...
...updates for users at this time. What is the SpecialAnnouncement schema? The SpecialAnnouncement tag system is flexible, and you can use one or more properties within it. For example, within...
...for public beta. Particular areas of strong performance against the standard included: The service has a programme of user research which is being used to inform decisions about new and...
...and has refactored the code base for legibility. The code now is well structured. Test coverage has improved vastly from having no existing tests to around 80% coverage. The team...