Share Driving Record - Service Assessment
...for improvement. The team should continue looking at how to make the user journey as simple as possible, with particular attention to: the expiry time for the check code -...
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Measuring complex digital services
Posted by:
Catherine Hope, Digital Performance Analyst, Department for Work and Pensions, Posted on:
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Categories:
Digital Service Standard, Performance Analysis, Uncategorized
I’m Catherine Hope, a Digital Performance Analyst for the Department for Work and Pensions. My job is to help teams creating digital services to measure their success, and to improve...
Apply for a Design - Self Certification
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Categories:
The Apply for a Design service is a new online service that enables people or businesses to apply for the registration of a design. Design rights refer to the appearance,...
Vehicle Management (Acquire from trade and sell vehicle privately) - Service Assessment
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Categories:
...DVLA digital services conduct a full code review for accessibility Service consistency with GOV.UK To meet point 13 of the Service Standard the team should: get content designers trained in...
National Archives Discovery - Voluntary Service Assessment
...to use the same systems for tracking work and suggested that Kanban was a strong tool for managing business as usual tracking. TNA have a separated User Insight team that...
Organ Donation Register - Service Assessment
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Categories:
...digital service. This is sufficient for this phase, but the panel would expect to see a plan for more targeted assisted digital user research in public beta, clearly identifying and...
How we are using machine learning to detect GOV.UK feedback spam
Posted by:
Felix Reilly, Data Scientist, Government Digital Service, Posted on:
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Categories:
Data insights, Data science, Machine learning
...metric) as they are given access to more data. They are popular and powerful solutions for classification problems, and often deployed for use on email spam. In supervised spam detection,...
How we used deep learning to structure GOV.UK’s content
Posted by:
Nicky Zachariou - Head of Data Science (Prisons and Probation), MoJ, Ellie King - Data Scientist, GDS and Felisia Loukou - Data Scientist, GDS, Posted on:
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Categories:
Data insights, Data science, Machine learning, People and Skills
...Although this work was going well, it was taking quite a long time and was very resource and engagement heavy - both for us at GDS and for the departments...
What we've been up to in performance analysis and opportunities ahead
Posted by:
Peter Jordan - Head of Performance and Data Analysis, GDS, Posted on:
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Categories:
Data insights, People and Skills, Performance Analysis
...questions about Google Tag Manager working together for better outcomes - some 'good' and 'not so good' examples from internal assurance assessments The community also provides training for service managers,...
Marriage Allowance - Alpha Assessment
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...third parties Age UK and Tax Help for Older People, the research plan for private beta does not guarantee that insights are captured from a sample representative of all potential...
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