Pay Penalty Online - Service Assessment
...to these users explicitly about the assisted digital support they would seek for this service. There are plans in place for ongoing contextual research with low skilled users to further...
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MeasureCamp VIII: what we learned
Posted by:
Tara Stockford, Tim Leighton-Boyce and Peter Jordan - Head of Performance and Data Analysis, GDS, Posted on:
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Categories:
Events
...that users are using to find things but you’re not mentioning in your content? Which ones are about content or services that users want but you don’t (yet) offer? 6....
Performance Platform: 5 themes and 7 personas
...the users - how well does it meet the needs of users? Value to policy - how well does the work deliver against the policy outcomes? Value to the organisation...
Rod Catch Returns – Self Certification
...that user centred design was introduced late into the project, and early iterations were only tested with internal staff. Only during later sprints were a wider external group engaged to...
Data Science Accelerator graduates share their success stories
Posted by:
Manisha Matharu and Nila Patel, Posted on:
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Categories:
Data science, Data Science Accelerator, People and Skills
...public sector the opportunity to deliver a project of real value to government users. Running three times a year, it has trained more than 100 participants and delivered a variety...
View driving record performance dashboard
...new with the how users log in to the service module. This visualises which login method people are using and how successful they are in doing this. This insight will...
Exploring fire brigade performance data
...number of fire incidents per London ward. This work is part of our prototypes project, where we are testing new approaches to data analysis and visualisation. For this particular prototype,...
US Foreign Account Tax Compliance Act (FATCA) - Self Certification
...The first phase of the FATCA IT solution is the facility for financial institutions to submit information about relevant accounts via a new digital service. Department / Agency: HMRC Date...
How the Carer’s Allowance service implemented and used digital analytics
Example of goal funnel on the Carer's Allowance service This post describes how analytics was successfully implemented and used to develop the new online Carer’s Allowance service. Our experience of...
See you at Sprint 15
...Performance Platform team has its own stand and we’re looking forward to meeting you. We’ll be showing some recent dashboards, a brand new ‘big screen view’ and there’ll be experts...
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