...gave us a useful opportunity to learn how to handle messy data in the real world Our 2021/22 cohort was split into 2 pairs to encourage the development of new...
...and work with GOV.UK to determine user needs and let this inform which single tool to iterate. In order for My Business Support Finder tool to continue development the outcome...
...code or suggesting a good library for them to use). You need to spend some time each week in the hub, though not necessarily a whole day. The coaching and...
...have an appropriate plan in place. The service team must do more to understand how it will persuade users of non-digital alternatives to switch to the digital service. The service...
...continue to be used to improve the service. There was also evidence to show how initial design decisions had been challenged and changed in line with user feedback. For example,...
...for and barriers to using a digital service is good, and the approaches to encourage digital take up are appropriate. However there is still some work to be done to...
...to solve this problem. He discussed Latent Dirichlet Allocation (LDA) to assign texts to abstract ‘topics’ that represent word distributions and how structural topic models can improve models by taking...
...way to get closer to their goals and we do analysis alongside these changes to make sure they’re working the way we expect and to suggest what should come next....
...work to enhance the current telephone service and the commitment to assisted digital support. For the service to move to Live, the service manager will need to provide evidence of...
...a good story to tell. Further consideration should be given to how identity assurance might be incorporated into the application process rather than later at the assessment stage, and how...
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