...Customer Insight Teams and User Researchers working together. We compiled a list of recommended actions to take back to our teams to help us make the most of the research...
...new with the how users log in to the service module. This visualises which login method people are using and how successful they are in doing this. This insight will...
...given to the team to allow this to continue. The team should undertake more work to identify which users may require assisted digital support and look at how this support...
We’ve been hard at work this sprint. We’ve added new features to dashboards, while gearing up for our Service Standard Public Beta Assessment on the 27 August. Passing this assessment...
...can see for yourself. We think it’ll be particularly useful for dashboard owners - they’ll be able to see at a glance how many times their data is being viewed....
...rate still doesn't take into account some of those users. We’re working with the Lasting Power of Attorney team and our Product Analysts to look in to the best way...
A few months ago I was asked by some of our users to explain what the GDS Internal IT team does and how we add value. So began my journey...
...you’re on the programme, plus training and time to complete a useful, real-life data science project. Many of our products are proof-of-concept, but some have become regularly used tools. Mentors...
...What happens on the programme? Each participant has the option of using a laptop to download relevant software onto (if required) and a mentor. Participants are expected to commit at...
...benefits which data science tools and approaches can bring to respective issues and problems. The programme is backed by the Government Digital Service (GDS), the Office for National Statistics (ONS),...