SLC Full Time Application - Service Assessment
...users who are willing to contribute to further user research as the support is developed. The requirements related to face by face support will continue to be tested, and senior...
...users who are willing to contribute to further user research as the support is developed. The requirements related to face by face support will continue to be tested, and senior...
...take up The service team will need to continue to encourage users to opt-in to digital communications, the option to print out communications will help some users to transition across....
...is key to delivering this which will lead to better services for our users. Data standards, by enabling government to record data in a consistent way, give teams access to...
...how teams in government should manage data for access and reuse. Teams going through spend controls will need to be aware of these new areas relating to data, including the...
...Using harmonised categories makes it easier to analyse ethnicity data wherever it is collected. But there can be barriers to changing to harmonised classifications. Difficult to change classifications Changing some...
...content, to multiple lines of code and incomprehensible combinations of characters. To extract insights, colleagues suddenly needed to manually filter out tens of thousands of unusable responses over the year....
...in a structured, machine-readable format. How can you use BODS? BODS can be used to create registers of beneficial ownership data, check and review that data with its own dedicated...
...option to use the contact centre to walk through the service with AD users was mentioned. However the panel felt this needed more consideration during the beta to ensure it...
...or you can show the actual report dates using ‘=Today!$B2’ in column C, then ‘=Today!$B2-1’ to calculate the day before in column D, and so on (and then customise how...
...demonstrated why this support was chosen over other providers or channels (e.g. face to face) to meet user needs. This is a requirement for services to move to public beta...