...departments to alert them of recently viewed popular content. Intelligence alerts With a site the size and complexity of GOV.UK it’s not always easy to see where significant user behaviour...
...has been iterated and tested to make the service simple to use. There is a clear process to establish whether a licence is required prior to a simple application process....
...licence owners will be eligible to use the service. 25,000 rod catch returns are currently returned annually. The online service will aim to increase number of returns received up to...
...feed into the service improvement plan for the Beta. branding the service as a Beta and will utilise the ability to capture user feedback during the Beta. testing the service...
...the data about contracts and helping to define appropriate standards. The team is in contact with the Performance Platform to ensure it’s collecting the required metrics and to identify how...
...team have not completed enough contextual research to show that a diverse group of users can succeed unaided, first time. The private dealership users of the current public beta are...
...because the prototypes are no longer being built using HTML, with Axure being used instead. We would expect fortnightly sprints to become the norm once “real” code is used again,...
...drive some users to this service, the team should use user research to develop a plan to actively promote the new service and increase digital take-up. Design feedback will be...
...needs from the package. This helped us create an easy-to-use product that met the accessibility brief. By speaking to disability network leaders and accessibility experts, we were able to better...
...are now aired in public. Those of us responsible for delivering public services are under increasing pressure to figure out how data- drive tools, including AI, can deliver impact for...
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