...intuitive. The panel were pleased to see the extent to which user research has been embedded into normal working processes, covering the full range of the service’s users, and that...
...already made changes in response to user feedback. Recommendations Whilst GDS were happy for the service to proceed to Private Beta, GDS suggest the following actions should be taken by...
...application. The team needs to ensure there is an incentive for users to go through to the 'transaction done' page on GOV.UK, to ensure user satisfaction and transaction completion data...
Share Driving Record is a new service that will provide access to driver data for Third Party users and will act as an enabler for DVLA to abolish the paper...
...for candidates). The Team Service manager and product owner same role with an outsourced to GCloud supplier for the development who are used to integrating into other websites. Development team...
...firmer outline plan about how it will use analytics and further user testing with the public beta to drive further improvements before going to into the live stage. Next steps...
...user research has continued throughout using a varied mix of user research techniques. Using good examples, the team showed how they used user feedback to improve the features and offering...
...group the tweets into a positive, negative or neutral category. Although many of the tweets were found to be neutral, Tom uncovered a fascinating association between the mentions of a...
...by digital means or to create links to The Charity Commission to negate the need to submit documents. This would also remove the need to have an internal linking process...
...is used when people refuse to leave a property and have been given the appropriate notice to leave. They are used when a tenant won’t leave a property. The landlord...