...and methods like Bonferroni corrections and chi-squared tests. I am now learning how to analyse language to help improve user experience and findability, which is completely new to me. I...
GOV.UK is the main portal to government for citizens. It enables users to interact with government in a number of situations, from applying for their first driving licence to checking...
...the service goes into production, and it has plans in place to carry out ongoing user research. The team has developed a prototype for a new patient-facing service, using agile,...
...service is to get users to check their data and to gather good quality information about user's land, there should be some way for users to feed back to Defra...
...within DVLA. Since the tool’s back-end is provided by Salesforce’s platform, minimal software development has been required in-house to integrate the tool into DVLA’s service flows. However, some customisation has...
...need a user researcher. Plan to test the service with new primary users recruits prior to their onboarding to see if the service is intuitive to use. Demonstrate design consistency...
...users from accessing the service. Additionally, if JavaScript is unavailable it does not display an error or any information to the user to inform them how to proceed. This does...
...The service team must demonstrate a working prototype that meets user needs and has tested well in user research. 18. Use analytics tools that collect performance data. To move into...
The service will use this report to inform continued development in the interim until they plan to move to private beta development in autumn 2016 when a further assessment will...
...to users. The data makes it practical to maintain a quality service for what users actually need in a very simple way. Finally, although the out of date postcode data...
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.