Registered Traveller – Service Assessment
...application. The team needs to ensure there is an incentive for users to go through to the 'transaction done' page on GOV.UK, to ensure user satisfaction and transaction completion data...
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Change of Address (Visas) - Self Certification
...revised the service resulting in a service that users can use first time unaided. There is a team in place to work with the service manager to monitor and improve...
Contracts Finder - Service Assessment
...on a service.gov.uk domain. Reasons The team have shown that they have a good understanding of who their users are including buyers within government, organisations supplying to government, and those...
Charities Registration - Self Certification
...further need. A template to collect feedback has been provided to Helpdesk in line with inclusion levels for all direct contact to be analysed. In the dashboard shown to the...
Introducing the new Performance Platform community
...country, it’s often hard to get people in a room. Now we have a virtual one. We’ve invited 40 people to join the community so far including colleagues from BIS,...
Agent Online Self Serve - Alpha Assessment
...the existing design. Simplicity The team should continue to seek the simplest, most straightforward way for users to achieve their aim in the user journey, and to make it clear...
Testing times
...and OFSTED – intelligent, numerate people for us to talk to and test things with. We further developed our designs by grabbing these innocent civil servants in the office canteen...
View driving record performance dashboard
...new with the how users log in to the service module. This visualises which login method people are using and how successful they are in doing this. This insight will...
The Accelerator - time to apply!
...you’re on the programme, plus training and time to complete a useful, real-life data science project. Many of our products are proof-of-concept, but some have become regularly used tools. Mentors...
Data Science Accelerator Programme 2018: open for applications
...UK Hydrographic Office in Taunton will now be joining the Accelerator as a hub specialising in geospatial projects, enabling aspiring data scientists in the West Country area to take part...
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