...as Amazon Web Services (AWS) S3 buckets. They set up processes to clean and manipulate the data by writing version-controlled code (for example, using Python) that automatically provides us with...
...just because it happens to be the most popular. But knowing that particular days are more popular than others might be useful knowledge for things like campaigns, for example. In...
...users repeatedly requested tools to help them search the material for what they wanted. In the end, search was added for the live version we released in April, rather than...
...for research Make sure that plans for future research are widely shared around the department so that others can contribute to or piggy back on research that's already planned ....
...online service. The service provided evidence that AD user research was undertaken, that the service understands their users needs and that appropriate channels are available for people who are unable...
...operating model is for HMRC to decide. GDS also recognise the ambitious and exciting programme of reform that HMRC have for transforming their digital services. However, the operating model must...
...other) services independently in future. Recommendations Point 1 - Understand user needs. Research to develop a deep knowledge of who the service users are and what that means for digital...
...ensure that the service was robust. Recommendations The service team should: Continue to work closely with the ‘PAYE for Employees’ (company car) exemplar so that they can clearly describe how...
...reduce reliance on contractor staff. Point 10 It was indicated that performance testing in anticipation of the January peak is on the roadmap for later this summer. The panel recommends...
...that the team is working with hugely complex clinical rules and a service that can actually mean life or death for its users. The team is well resourced and has...
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