...is the second dashboard we’ve launched for local government. The first dashboard launched back in April covers Solihull Council’s missed bin reporting service. Library item renewals is a service that’s...
...Continue to identify and assess any risks and involve the SIRO, Information Data Owner and Accreditor as appropriate (criterion 3). Continue to make it clear what the procedure is for...
...The service's bug is now fixed. Of course, bugs would ideally never occur, but anyone who’s ever been a coder knows that's unrealistic and the crucial thing is to spot...
...the team have a good understanding of user needs for the services and have taken on feedback from research to iterate the beta service. However, the assessment team felt that...
...was asked recently if a 70% pass rate is good? What’s the benchmark? How many services should pass assessments? The truth is that there isn’t a benchmark for how successful...
...sure we develop a structure that allows users to find what they need, whilst also having a sense of what the section or the whole manual contains. 2. It is...
...be publicly available from January 2016 are: Whilst the team has developed a good understanding of the service for registered entities, further work is needed to design and test for...
The View Vehicle Record Service for Fleet Companies is a digital service that provides information to DVLA registered fleet operators about the vehicles they are responsible for. The operators will...
The Legal Aid Agency administers the Legal Aid budget for England and Wales. Advocate Defence Payments looks to replace the existing paper process for barristers and solicitor advocates submitting claims...
...metrics’ or collecting data just because you can, focus on what you’re actually going to do with it. A simple performance framework could consist of: what’s the objective? what’s happening...
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