...other than screen readers, deaf people who sign as their first language, etc. Test significant new features (eg registration number lookup) with participants’ real data rather than dummy data. The...
This service will allow users to assign (put on) a personalised number plate to a vehicle. Department / Agency: DfT / DVLA Date of Assessment: 26/3/2015 Assessment stage: Beta Result...
...with. Recommendations Assisted digital The team must identify users who require AD support (including from third parties) in order to complete the service, and the number of users involved. Then...
...behind the migration is savings in cost and effort, by sharing operational resources and support. There are also a number of duplicated applications that we will be able to consolidate...
...number of recommendations in this report which the team must take into account for the beta phase. Reasons User needs: The panel were impressed with the approach and results gained...
...monitored and managed compared to what the tax platform are actually doing. The service is reliant on integrations with a number of other services but doesn’t appear to have monitoring...
...environment that is much more waterfall than agile. For example: The organisation appeared slightly siloed, with IT talked about as a separate function. The team is spread over a number...
NHS 111 is a service that gives patients the ability to triage themselves as an alternative to the NHS 111 telephone number. The service uses a 'symptom checker' system using...
...strong ownership of the development of the service. User needs The team have used a number of different sources of insight to identify user needs and develop an understanding of...
...be considered and complexity reduced wherever possible - such as asking for repeated information or to reconfirm number of documents being requested. Technical architecture The technical architecture of the service...
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