...working to remove the legal constraint. The team explored establishing face-to-face support but their user research strongly indicated that users would prefer to seek help from family and friends or,...
...that 50% of the mentors were matched to their first project preference, 25% to their second, 12.5% to their third and 4.2% to their fourth. The remaining 8.3% of the...
...for teams within the Ministry of Justice who would like to undertake quasi-experimental impact evaluations using propensity score matching. Get in touch If you’d like to learn more about the...
Today we’re releasing a new performance dashboard for activity on GOV.UK. This shows total web traffic to the GOV.UK site, the most popular content on GOV.UK, and trends in the...
...to do this themselves online. The dashboard gives managers of the service useful information to help them improve its performance: what is the average cost per transaction? has the digital...
We’ve just launched 37 new content analytics dashboards onto the Performance Platform. We hope they will help people in government departments and agencies see at a glance how their content...
...research) during the beta phase to continue to iterate and evaluate the service. Plans, already in the backlog, to create funnels to see where users are dropping out and to...
Digital Self Assessment will replace the letters HMRC sends to self assessment customers with email alerts asking them to log in to the new tax account and see the same...
...is not yet on track to meet the Digital by Default Service Standard. Before the service can proceed to public beta, GDS require the service to be reviewed against the...
Digital Self Assessment will replace the letters HMRC sends to self assessment customers with email alerts asking them to log in to the new tax account and see the same...