VAT Mini One Stop Shop - Live Assessment
...try out different design directions. Although the assessment panel understand that the full service has only recently been available elements of the service could and should have been tested through...
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Auditing the Performance Platform with the MOJ
...Platform, a process we'll use to help prioritise the development of new platform features. Our user researcher and one of our developers attended the audit with me. During the audit,...
Land Registry - Service Assessment
...panel recognises the executive level support that has been given by the Land Registry to this Alpha. The panel were impressed by the breadth of the Alpha and the ambition...
Trade Challenge Partner Accreditation Service - Self Certification
...promoting UKTI’s services, the benefits of exporting, and sharing best practice with other Trade Challenge Partners. Optional, second level – only applicable to those who wish to be accredited to...
What next for the Performance Platform
...With this in mind I thought it might be useful to blog about what else we have planned and outline some of our priorities for the rest of the year....
Civil Legal Advice - Service Assessment
...just where you check eligibility? The panel recommend the service team use user-generated tasks in research to understand what users expect to do with the service. The panel also recommend...
The most visited pages on the Performance Platform
We recently added a new module to our own Performance Platform activity dashboard. It’s a table showing the 100 most visited pages on the Performance Platform for the last month....
Government services analytics meet up
Posted by:
Peter Jordan - Head of Performance and Data Analysis, GDS, Posted on:
-
Categories:
Events
...then capture details for those that are eligible. The initial form was split into two sections with longish eligibility section. Travel purpose was the most complex eligibility criteria and Google...
Welcome GOV.UK Verify
We're delighted to welcome the GOV.UK Verify service to the Performance Platform. GOV.UK Verify is the new way to prove who you are online, so you can use government services...
Using sentiment scoring and changepoint analysis to spot problems in services
...from two approaches, lexicon-based or model-based. In this case, we will use a simple lexicon-based approach using the combined sentiment tagged lexicons of Harvard General Inquirer, AFINN and Bing Liu....