...(SYNC). This gives people planning different aspects of a city (housing, transport, power, etc.) an online model of how changes to one aspect of a city affect everything else. For...
...tend to think of the internet and the cloud as rather distant and virtual, brought to us through a screen and router. But, the many physical elements are all around...
...will be incorrectly categorised. The Repustate tool I used a free tool developed by Repustate. I pasted the text to be analysed into an Excel spreadsheet they provided, then sent...
...ask: What? What are we actually going to deliver? When funnels aren’t enough Anne Carr,Senior Performance Analyst on GOV.UK Verify, demonstrated how relying on funnel plots can lead to an...
...been pursuing an ambitious, world-leading vision that has changed our expectations about public services. Looking at the Performance Platform with fresh eyes With some new team members in place we...
...doing just that. We are planning to build a simpler, clearer and faster performance product. We are exploring high-level metrics and standardised data that will help our users identify the...
...monitor the end-to-end service. Recommendations Although the panel appreciate that engaging with a broad range of users and their representatives is difficult, the panel would urge the team to challenge...
...the goal; “Become the canonical source of information relating to Parliament on the web” one of the user needs was; “As a journalist I want the latest news so I...
Sometimes users of GOV.UK feel that we haven’t given them the best experience or told them what they need to know. We want to learn from those users so every...
We’re user researchers on the Performance Platform team and we’ve been working on the team’s alpha - called Cross-Government Service Data. Cross-Government Service Data aims to give people standardised high-level...