...service as part of other services. This should include understanding more about offline steps that could form part of an end-to-end user journey and either removing the need for them...
...code The agency responsible for the delivery of the service has published the entire source code of the service to their GitHub account. This should ideally be moved to an...
...in and forcing software choices on their users. Recommendations The assessment panel believe that the service team need to be planning for what happens next for Government Gateway. The service...
...focus on the form format and style (form field length, readability, etc). The content designer should review the form copy and ensure it is clear and easy to understand. Both...
...What is DAUGS (for)? This was a useful reminder for me, and a great introduction for one of my colleagues who was attending for the first time. It also demonstrated...
...how to decide if the programme is right for you, develop an idea for your project and write a good proposal. If you want to register for the clinic, or...
...to provide IT systems and processes that support delivery of the Pillar I schemes (for agricultural subsidies to support production) and Pillar II schemes (programmes to promote rural development) and...
...for Enterprise Promotion, which individuals are nominated for to recognise their outstanding role in promoting the growth of business enterprise and/or entrepreneurial skills in others. The Queen’s Awards for Enterprise...
...this be carried out. A plan for addressing these concerns is in place, and provided that the team has the user research capacity going forward, then the panel is reasonably...
I’ve been passionate about presenting data clearly for over 10 years now, and recently took the lead of a cross-government group of “Presentation Champions”. We share best practice for designing...
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