Visit Visa (Tier 2) – Service Assessment
...code, code that contains sensitive information (e.g. fraud detection components) or can pose a security risk if open. Publishing the source code will be a mandatory requirement when the service...
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Civil Service Jobshare - Internal Service Assessment
...to key user journeys. The panel were impressed with the breadth of user research undertaken in reaction to feedback from the beta assessment, with a renewed focus on task based...
PAYE: Check your Income Tax Estimate - Alpha Assessment
...point where the user journeys are fast and straightforward for users to access and complete, whichever need they are looking to fulfil. Understand the trigger points that cause the users...
What Makes a Good Data Science Project?
Posted by:
Hillary Juma - Data Science Community Manager, ONS, Posted on:
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Categories:
Data science, People and Skills
...is presented to the portfolio board, which approves its transfer to completion. To help actualise the project's benefits, the team employs agile delivery practises, such as sprint goals and user...
Share Driving Record - Service Assessment
Share Driving Record is a new service that will provide access to driver data for Third Party users and will act as an enabler for DVLA to abolish the paper...
Pension Guidance Service - Service Assessment
...informed once they've used the services (and not just *feel* better informed). Their user research showed that users have low levels of knowledge around pensions, which makes this success criterion...
People Finder – Self Certification
...clearly identified and expressed for user journeys through the service. Extensive testing in the target users’ real working environment. The mandate for change that the service manager had obtained from...
Self-assessment - being the assessor
...the work in their exhibition. Until now, of course! User Needs Quite rightly, the bulk of the assessment process is about how the service is being delivered in a user-centric...
Data has users (with needs) too
Posted by:
Catherine Hope - Statistician, Department for Work and Pensions, Posted on:
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Categories:
Data insights, Google Analytics, Performance Analysis
...begin with it was really exciting to see when a user was accessing the online service. We watched the first user’s progress, willing them onto completion. We let out a...
Sprint notes: scoping out user need dashboards
Sprint: 19 September to 2 October This sprint we’ve been investigating a new prototype dashboard that will help government service teams monitor how they are meeting user needs. The User...
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