...analysts do Digital Performance Analysts work with teams that are building new digital products, such as online applications for social security benefits or a new communication tool for DWP employees....
...wide ranging iteration and improvement made based on user research and user testing with the different user types. Since the first assessment, the design has been greatly improved - more...
...Reasons The service currently meets the requirements of the standard for an alpha. Areas of good performance against the standard are as follows. User needs The user needs mapping from...
...evidence that users can successfully use the product unaided and have a positive experience. User research informed all design decisions. The team have been tracking technical ability of their users...
...might need a user to step away from the computer, go dig in a drawer and come back. Also, users aren’t standard: they don't all behave in the same way,...
Once a user’s Self Assessment return for the previous tax year has been processed their tax summary will become available for access through the newly released Your Tax Account service...
...for a project at this stage. Compromising any bespoke tools would not also compromise GOV.UK. New code is being made open where appropriate. A proportionate beta support model is being...
...user feedback via the UKVI helpline in order to monitor use of the tool and user satisfaction. If take-up is very limited then it should be reviewed as a matter...
...this early stage of development. Reasons User needs The service team have a good understanding of their users and their needs. This has been gathered through a range of user...
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About this blog
This is a cross government blog about our work with data and the way we’re using performance analysis and data science techniques to improve service delivery and policy outcomes, and our work to find, access and use open government data.