Measuring complex digital services
...Return isn’t free. We need to do some work to develop it. And there are other risks to consider too. People would need to be able to return to the...
...Return isn’t free. We need to do some work to develop it. And there are other risks to consider too. People would need to be able to return to the...
...use research to explore how the tests play out in the application process in relation to diversity? Are some groups more likely to fail because of the format? How will...
...lead the team. However, she is required to get approval at a monthly board meeting prior to deploying software. This runs counter to the principles for governing an agile service,...
...does not currently meet the Service Standard requirements and will need to make significant changes to the project to be able to satisfy the service standard. The panel were disappointed...
...the flaws in how Google Analytics calculates time on page and session duration, then went on to show us how to use timer scripts to increment a custom metric every...
...contribute to improvements in the development, design and deployment of algorithmic tools across the public sector. It enables those who build, deploy, use, or regulate these tools to identify any...
...and the face to face support available through DVSA’s 'Change agents'. It was good to hear how the team have actually pared down other activities to free up face-to-face support...
...shared guidance on how to create services that sit on top. What we are doing We’ve done lots of research to find out about our users and their needs. The...
...to think about how to show when content was last updated and how it has changed over time. We also need to make sure the structures are in place to...
...dedicated designer on the team to replace the designer who left in December, however assurances were given that recruitment was underway. Security, privacy, tools and standards It’s expected that the...