Dashboards for user journeys
...like Book your driving test and Renew a patent. We want to connect these transactions together to show how a whole service is performing. Each service covers a whole user...
...like Book your driving test and Renew a patent. We want to connect these transactions together to show how a whole service is performing. Each service covers a whole user...
...weekend, so weekends get 100%!) user satisfaction completion rate We're not going to switch to weekly data for the volumetrics graphs, because it can be useful to compare demand on...
...the existing design. Simplicity The team should continue to seek the simplest, most straightforward way for users to achieve their aim in the user journey, and to make it clear...
We’ve just launched 37 new content analytics dashboards onto the Performance Platform. We hope they will help people in government departments and agencies see at a glance how their content...
...to user needs that are emerging from the research. For example, having spoken to around 60 people the team identified a new user type – the claim chaser. The team...
...important to have the support of your line manager so discuss it with them and get in touch to find out how to apply. Our second intake has just graduated...
...a post-COVID world”. The festival is an opportunity to bring together data science practitioners from across the public sector to share their work and experiences with each other. It’s also...
...users working with a GDS content designer to ensure the language is as simple and concise as possible following agile methodologies and aim to improve the service based on user...
...guide. The user research shows that the form is simple to use and can be completed unaided first time. Digital by Default Service Standard criteria Criteria Passed Criteria Passed 1...
...form validation errors so that they're more prominent to users emails should be sent from the initiating user so that emails can be replied to, not notreply@gitlab.dsd.io new windows opened...