Sprint notes: scoping out user need dashboards
Sprint: 19 September to 2 October This sprint we’ve been investigating a new prototype dashboard that will help government service teams monitor how they are meeting user needs. The User...
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6th Data Science Show & Tell: Infrastructure & Analytics
...grown thanks to the increased analytical capability afforded by their investment into their architecture and ability to harness this. Digital media analytics - BT Dr. Jagdev Panesar from BT BT’s...
Pay Penalty Online - Service Assessment
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...to share research and to get research feedback into the payment platform backlog. It would be helpful to hear more about how the research is integrated into the wider product...
HMPO Online Appointment Booking (CHAMP) - Service Assessment
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...change the design of the service in response to user research. However the current lack of either an interaction designer or researcher in the team will prevent the service from...
Improving Data in the Criminal Justice System
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Sarah Blake – Deputy Director, Ministry of Justice, Posted on:
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Categories:
Data Strategy
...a shared CJS linked dataset. Using Splink, the dataset will bring together Police, CPS and MoJ data to provide new insights into policy, performance, and efficiency of the whole end-to-end...
Prison Visit Booking - Service Assessment
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...is sufficient capacity to deliver phone and face-by-face support, including that external organisations are sufficiently funded to meet demand including messages within the service itself to signpost the available support...
Performance Prototypes: testing approaches to visualisation
...it in a more user friendly way. In its current form, the visualisation brings in data from the Environment Agency and Met Office to highlight areas of potential flooding. The...
Inheritance Tax - Alpha Assessment
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...form into two distinct registration and information-gathering steps to eliminate the confusion of a confirmation screen part way through the journey, and introducing logical branching so that users are only...
Redundancy Payments: Claim for Redundancy Claims and Monies Owed - Service Assessment
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...intuitive. The panel were pleased to see the extent to which user research has been embedded into normal working processes, covering the full range of the service’s users, and that...
Vehicle Management – Service Assessment
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...user-focused service and have clear plans in place to extend and act on their user research. The team showed a commitment to designing a system which will keep customer information...