Make a Plea - Service Assessment
...ongoing user research is in place. The service requires users to provide their National Insurance number, though this is not strictly required to make a plea. For some users, providing...
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VAT Mini One Stop Shop - Live Assessment
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...sections which require integration. It is very difficult to judge whether the service is simple and intuitive for users to succeed first time as user research has been limited to...
Redundancy Payments – Service Assessment
...arrangements needed to support continuous deployment must come to fruition. It is essential that the team which owns the service is able to deploy code rapidly in response to user...
Customise your dashboard data
...of this and we are keen to get feedback on how it works and what would make it better. So please do get in touch performance@digital.cabinet-office.gov.uk or leave a comment....
Tour de Performance Platform
...hello. If you’re a service manager or a developer, you can also read our documentation, which gives much more information on how you can connect your services to the platform....
Sprint notes: passing our Service Standard
...dashboards What we’re planning next sprint In the next two weeks, we plan to: improve the onboarding app’s user interface hold workshops to plan our quarterly goals explore the possibility...
Prison Visit Booking - Service Assessment
...be included on the performance platform develop the digital take-up plan further to show how you will encourage your service users to take-up and become independent users of your digital...
The signal and the noise
...weekend, so weekends get 100%!) user satisfaction completion rate We're not going to switch to weekly data for the volumetrics graphs, because it can be useful to compare demand on...
Intelligence Management System (IMS) - Self Certification
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...guide. The user research shows that the form is simple to use and can be completed unaided first time. Digital by Default Service Standard criteria Criteria Passed Criteria Passed 1...
Agent Online Self Serve - Alpha Assessment
...the existing design. Simplicity The team should continue to seek the simplest, most straightforward way for users to achieve their aim in the user journey, and to make it clear...
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