GOV.UK is the main portal to government for citizens. It enables users to interact with government in a number of situations, from applying for their first driving licence to checking...
...than taking an “Intro to R” course months before they ever get to use it. Paired programming, where two or more analysts code together with one “driving” and the other...
...reviewing and improving the design patterns used throughout the service. The lack of a designer in the team has introduced minor inconsistencies and design stagnation since the previous assessment. put...
...seeking the information in the Tax Summary but once they see it they enjoy interacting with the information and are interested in how their taxes are spent. The service should:...
...usability testing should be put in place to continually seek feedback from users. The outcomes of this should feed into the beta development. Roles in the team - Service Standard...
...in place the capability that will be required monitor and interpret the analytics, and is still recruiting for 3 research posts within the team. This capability will need to be...
...for ‘proxy’ applications before including it in the private or public beta. This could introduce significant confusion into an otherwise simple service. In addition to completing and acting on the...
...involvement of the current team and others in user research is positively recognised, as is the intention to immerse all new team members in the future. The panel were impressed...
...segments among the audience recruitment methods researcher resource research outputs timescales Open Source Code by Default Publish all source code, excluding only those parts of the code for which there...
...strengths noted by the panel included: there is a multi-disciplinary, co-located team which is well-informed about its product and actively constantly working to improve the service there is clear evidence...
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