...than measures in numbers. As a user researcher, I (Louise) interview and observe people in order to better understand how they use the things that we make and why they...
...worked, or if they need to try something else. Or sometimes the stories make government data available to the public in an easy-to-understand way. In all cases, the most important...
...the online service independently. The service team must give early consideration to how they will open the source code for the Service to ensure that any small parts of code...
...should also arrange for source code to be moved from https://github.com/Valtech-NAS to an organisation that doesn't include the name of the service supplier in order to avoid confusion over ownership...
...emailed on-line questionnaires, through Skype interviews, to attending trade expos, to face-to-face user testing. The service team had also shown an understanding of the advantages and disadvantages of the different...
...a sample of the documents used as input, tagged to the newly generated topics. This allowed our IA to quickly check if the documents have been tagged to topics in...
...to a service domain, the service team will need to remove all the guidance information from the first page of the service and work with GDS to include it on...
...develop and operate the service using multiple environments to allow full end-to-end testing and working towards a continuous integration model of deployment working in an agile way using appropriate methodologies,...
...team were able to clearly set out how the service was built in response to user need and were able to evidence how the service was iterated in response to...
...alongside GDS who took on a role helping FCO manage the contract (at that point, FCO had limited internal expertise in service transformation). An additional supplier took on work to...