Family and Friends - Alpha Assessment
...assisted digital user needs and put in place and test proposed support through all relevant channels. User research must include assisted digital users who are unable to use or access...
...assisted digital user needs and put in place and test proposed support through all relevant channels. User research must include assisted digital users who are unable to use or access...
...from the private beta service in order to more fully understand the primary needs of users affected by PAYE income tax. In particular, the service needs to evolve to a...
...into the real world to visit users in their own contexts, namely in sheltered housing and in public libraries. The team said that meeting users in these venues enabled them...
...to collection, management, and interpretation of text data rather than purely focusing on the NLP methods. At the end of 2023, the Subcommunity agreed to change names again to include...
...on existing services and the most useful metrics to measure and publish to assess ongoing performance of the new service the plan to make source code openly available for re-use...
...assessment we expect to see a more regular and methodical approach to formal user research, which is sustainable and incorporated into the continuous improvement process. The current approach, although with...
...team were able to clearly set out how the service was built in response to user need and were able to evidence how the service was iterated in response to...
...who had also used that system. Feedback fed into user stories that went back to the developers and led to changes to the service, e.g. clarifying some of the requirements;...
...government service performance data. The platform provides direct integration into several online analytics tools, including Google Analytics. Data is collected into a database via the API using Python and JSON....
Product analysts on GOV.UK can access a vast amount of user behaviour data through web analytics. We’re always looking for different ways to mine this information to discover new and...