Make a Plea - Service Assessment
...in more locations before it moves into live. The locations in which it has been used so far indicate that there are likely to be differences in the way the...
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Report a Food Problem - Service Assessment
...and dedication to providing the best possible solution for users, and a commitment to continue with gaining further insight into user needs. This was one of the best alpha assessments...
Apprenticeship Applications – Service Assessment
The exemplar’s vision is to create an easy to use digital service where apprenticeships can be advertised and applied for, with the transaction supported by clear information to inspire and...
Personalised Registration (put on/assign a personalised registration plate) - Service Assessment
...for this service, including approaches to digital inclusion that will help users build digital skills and lessen long term need for further support the team’s efforts to use stakeholder channels...
Tax Credits Change of Circumstances - Beta Re-assessment
...the recommendations from the initial Beta assessment. User Needs The team have adjusted the focus of ongoing user research to deepen their understanding of user needs, by specifically recruiting users...
‘Hacking’ Google Analytics to get real-time internal search terms data
...we’ve been ‘hacking’ Google Analytics to gain useful insights into what our users are currently searching for on GOV.UK. On average, more than 100,000 internal searches are made daily on...
We need a standard for sharing beneficial ownership data
Posted by:
Data Standards Authority Team, CDDO and Global Digital Marketplace Team, GDS, Posted on:
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Categories:
Beneficial Ownership, Data Standards, Open Standards
...and academia, who are interested in identifying a standard that could solve this problem. In providing input to this Challenge, you should consider: whether there are user needs we have...
Automating email alerts for ‘trending’ content
Posted by:
Ashraf Chohan, Posted on:
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Categories:
Data insights, Google Analytics, Google Sheets, Performance Platform
...below, to notify us that the site has gone down or the Google Analytics code has been taken off. Example of a custom alert configuration Limitations in the user interface...
Pay HMRC - Alpha Assessment
...the opportunity to create a service that better meets user needs isn’t lost. To do this, future user-research needs to be conducted with a broader range of users with ‘real’...
Rod Catch Returns – Self Certification
...that user centred design was introduced late into the project, and early iterations were only tested with internal staff. Only during later sprints were a wider external group engaged to...