Changing the Performance Platform
...things open makes them better, so in a series of blog posts we’re going to share what we’ve learnt during that discovery, what’s next for understanding how well government services...
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Reducing failure demand for digital services
Mike recently blogged about the service transformation for the Carer's Allowance exemplar and mentioned failure demand. I wanted to go into this in a little more depth and show how...
Personalised Registration (put on/assign a personalised registration plate) - Service Assessment
...evidence to demonstrate that the service meets all the points of the service standard for beta. Particular areas of strength included: the Service manager’s thorough understanding of the service and...
HMRC Service Assessment Reports
...- Pass - 17 March 2015 Beta - Not Passed - 1 July 2015 Beta - Not Passed - 10 September 2015 Beta - Pass - 16 November 2015 Digital...
Performance Platform: 5 themes and 7 personas
...also wasted trying to get data in order to prioritise her work, which proves almost impossible. The lack of performance data for non-digital channels makes it hard for her to...
Unlocking data sharing across government
Posted by:
Murat Soncul, Head of Data Protection and Privacy, GDS, Posted on:
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Categories:
Open data
...duplication DSNE is a cross-government virtual team who help solve problems with sharing data between departments and agencies. DSNE contributes to the government’s vision for better joined up public services...
How ONS has been putting people at the heart of metadata
Posted by:
Mandy Beasley - Senior Data Architect, Office for National Statistics, Posted on:
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Categories:
Data Standards, Guidance
...we can use real data Tools of the trade Another way we’ve been making metadata work better for our users is by taking a closer look at tools available across...
Ambassador Twitter Networks
...in the contrast - if any - between their digital and physical networks. Network diagrams and the Twitter API There are many free tools online that allow you to get...
Our turn to open up
...our site. We’ve now clearly defined what we’re doing on our homepage and we've added an ‘about’ page for those of you looking for more information. We plan to add...
Tax Credits Change of Circumstances - Beta Re-assessment
...disparity between the way users think about their tax credits and changes they need to report and the service that has been built. At Beta, the expectation is that user...