Secure Communications - Service Assessment
...had established that the current process leads to a large number of delays due to forms being lost in the post or through referral back to the issuer due to...
...had established that the current process leads to a large number of delays due to forms being lost in the post or through referral back to the issuer due to...
...The product manager suggested that there are a number of data related items on the backlog. However, it was not clear how or when these would be prioritised. Consequently, there...
...the replacement service. This should include suitable benchmarks for the 4 mandatory KPIs where possible, and other performance information relevant to the service. For instance, the number of applications per...
...types and sizes of fleet companies and in particular the data they required from the V5C documents. The service team has conducted user research with a large number of fleet...
...a way to notify users of revoked licences within the digital journey. User needs and research The team used a number of different sources of insight to identify user needs...
...date and yesterday’s. Today =TODAY() Yesterday =TODAY()-1 Set the date to x number of days ago Setting the date to a set number of days ago is achieved by adjusting...
...‘view’ based on the words used. These tools assign a number between 1 and -1 for each statement. A value of 1 represents a strongly positive sentiment, is neutral and...
...Analytics Edge. 4. Examine your most and least ‘navigated-to’ pages, by calculating the number of unique pageviews minus entrances. Which pages are users choosing not to go to within the...
...see in the chart above, showing the number of pageviews of Universal Jobmatch advert pages separated by the duration of those pageviews, it looks like I was right. The distribution...
...Discovery helped us to refocus our approach. It also brought to light a number of non-product things that have value outside of our team and across government. Here are the...