Should you enable users to save their answers so that they can return to your digital service? And how do you make a data-driven decision?
...placed on the data element of a project at those early stages. At GDS, planning (and funding!) a new project can mean applying the Service Standard to your proposed service,...
GDS is retiring 2 data services - GOV.UK Registers and GOV.UK Performance - and producing new guidance to support departments in publishing their own data.
The service manual team is reassessing who the users of the service design manual are and what they need from it. We spent 4 weeks in discovery and this post will cover what we found. A little bit of background …
...shared guidance on how to create services that sit on top. What we are doing We’ve done lots of research to find out about our users and their needs. The...
...a team to take on board the recommendations and use them to improve the service, making it better for users. In fact, maybe the most satisfying thing about working on...
...Registry is a non-ministerial department, but is under the umbrella of the Department for Business, Innovation and Skills (BIS). I take a keen interest in how other organisations (in and...
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