Measuring complex digital services

...Return isn’t free. We need to do some work to develop it. And there are other risks to consider too. People would need to be able to return to the...
...Return isn’t free. We need to do some work to develop it. And there are other risks to consider too. People would need to be able to return to the...
Dart Charge is the ‘free-flow’ charging scheme, government is committed as part of a strategic objective to manage congestion in the short, medium and longer term. It is a road...
...understanding of their assisted digital users’ barriers and needs and has plans to test their proposed support in beta. The proposed telephone support is comprehensive, offering call-back, a free translation...
...disparity between the way users think about their tax credits and changes they need to report and the service that has been built. At Beta, the expectation is that user...
...models to predict the occupation codes for the injuries. In the current reporting process the free text is still collected but, due to resource constraints, the coded SOC information is...
...14/10/2015 Family Visa Routes - Service Assessment - 2/10/2015 Emergency Travel Documents Service - Service Assessment - 21/9/2015 Tax-Free Childcare - Service Assessment - 10/8/2015 Legalisation Service - Service Assessment...
...have identified that they may have a slightly different set of needs, and realised the importance of further research into different groups of assisted digital users in beta. The panel...
...code, code that contains sensitive information (e.g. fraud detection components) or can pose a security risk if open. Publishing the source code will be a mandatory requirement when the service...
...see all code open sourced, regardless of usefulness to a wider audience or not. The only exceptions are configuration management code, code that contain sensitive information (e.g. fraud detection components)...
...convincing explanation as to why this can’t be done for specific subsets of the source code). Code from the service has been published and is currently being reused by another...