...a plan in place to allow A/B and multivariate testing using the govuk_frontend_toolkit. upgrade to Google Analytics Universal Analytics tracking code, use IP anonymisation and use goals and funnels to...
...professional recruitment methods to find a broader range of users (including those who will need assisted digital support to use the service) and understand their needs. This may include direct...
...it easier to read. the way that entry errors are shown to users, to make it straightforward to complete the forms correctly More detailed suggestions are provided in the design...
...devices and browsers, including mobiles and tablets, before it is ready to go live. More information here: https://www.gov.uk/service-manual/user-centered-design/browsers-and-devices.html 5. The ability to make quick changes or improvements to the service...
...on a service.gov.uk domain. Reasons The team have shown that they have a good understanding of who their users are including buyers within government, organisations supplying to government, and those...
...continue to be used to improve the service. There was also evidence to show how initial design decisions had been challenged and changed in line with user feedback. For example,...
The Business Properties Rental Information service allows users to submit information about a business property to the Valuation Office Authority (VOA); something that users are required to do under statutory...
...a sample of the documents used as input, tagged to the newly generated topics. This allowed our IA to quickly check if the documents have been tagged to topics in...
...because a screen reader trying to read English-labelled content would struggle to read Welsh words, for example. We first tried to address this by using our code to send snippets...
...and work with GOV.UK to determine user needs and let this inform which single tool to iterate. In order for My Business Support Finder tool to continue development the outcome...