...to develop my project - a proposal to identify phoenix companies in order to tackle fraud. Phoenixism, or contrived insolvency, is when company directors use insolvency as a loophole to...
...by Павел Сорокин from Pexels Key workers are at higher risk of infection because they are more likely to have to commute to work, as well as work in close...
...assisted digital user needs and put in place and test proposed support through all relevant channels. User research must include assisted digital users who are unable to use or access...
...from the private beta service in order to more fully understand the primary needs of users affected by PAYE income tax. In particular, the service needs to evolve to a...
...methods of interaction with their users. They had conducted extensive and, in in the panel’s opinion, sensible research to uncover users with assisted digital (AD) needs. The panel agreed with...
...The team need to ensure they are speaking to a representative group of users of the service, including users with low or no digital skills to understand their needs for...
...shape the user needs for the service as a whole. The user research provided some insights into user interface design elements but nothing broader and so is insufficient evidence to...
...as evidence to drive improvements to the service through beta. And as user volumes have grown, they are making effective use of analytics data and user feedback from their end...
...login process was redesigned to meet the needs of the user. However, this user research hasn’t been continued and there is no regular testing in place. - The team: While...
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This is a cross government blog about our work with data and the way we’re using performance analysis and data science techniques to improve service delivery and policy outcomes, and our work to find, access and use open government data.