...demonstrated that they had undertaken thorough research into their assisted digital users, contacting a significant number of people who had used offline methods to complete the application in the past,...
...take up The service team will need to continue to encourage users to opt-in to digital communications, the option to print out communications will help some users to transition across....
...government users in different departments share the same understanding of what information should represent, how trusted it is and how best to find it. For data standards to be really...
...data owner may decide to keep classifications the same in their dataset to maintain a consistent time series. So while harmonisation is a good thing to do in theory, sometimes...
...content, to multiple lines of code and incomprehensible combinations of characters. To extract insights, colleagues suddenly needed to manually filter out tens of thousands of unusable responses over the year....
...in a structured, machine-readable format. How can you use BODS? BODS can be used to create registers of beneficial ownership data, check and review that data with its own dedicated...
...or optional for the user and which information will be included in the register; and if possible, a progress bar is included to enable users to understand how far they...
...or you can show the actual report dates using ‘=Today!$B2’ in column C, then ‘=Today!$B2-1’ to calculate the day before in column D, and so on (and then customise how...
...intuitive enough that users succeed first time. Design support to meet user needs, based on user research. All options for support should be explored, including whether a face-to-face route is...
...criminal legal advice in stage 1 (/problem) in order to test this hypothesis and direct users effectively. The panel recommend the service team investigate the possibility of allowing users to...